Editorial & Medical Review Policy

Last Updated: August 2026

GoodRxTab publishes medicine information, product information and educational health content to help readers better understand medicines, active ingredients, precautions, possible side effects and other health-related topics.

Health information can influence important decisions. For that reason, we aim to make our content clear, appropriately researched, responsibly written and transparent about authorship and medical review.

This policy explains how GoodRxTab researches, writes, reviews, sources, updates and corrects medicine and health information published on the website.

GoodRxTab content is provided for general informational and educational purposes. It does not replace personalised medical advice, diagnosis, prescribing or treatment from an appropriately qualified healthcare professional.

Please also review our Medical Disclaimer.

Our Editorial Principles

Our approach to health and medicine content is based on several core principles:

Accuracy
Clarity
Appropriate sourcing
Transparent authorship
Medical review where relevant
Responsible presentation of risks and benefits
Timely correction of material errors
Clear separation between general information and personalised medical advice
Avoidance of unsupported health, product or manufacturer claims

Our objective is to help readers understand medicine-related information—not to persuade every reader that a particular medicine is appropriate for them.

Who Creates GoodRxTab Content?

Selected medicine and health content on GoodRxTab is prepared and reviewed by identified members of our content team.

Dr. Neha Sharma – Medical Content Writer

Dr. Neha Sharma contributes educational medicine and health content to GoodRxTab as a Medical Content Writer.

Her work may include research and preparation of content relating to medicines, health conditions, precautions, side effects and other health-related topics covered by GoodRxTab.

You can learn more about her role on the Dr. Neha Sharma author profile.

Dr. Vivek Bhise – Medical Reviewer

Dr. Vivek Bhise contributes to the medical review of selected medicine and health content published on GoodRxTab.

Where a page specifically identifies Dr. Vivek Bhise or another qualified professional as a medical reviewer, the medical review applies to that particular content.

You can learn more on the Dr. Vivek Bhise author profile.

For an overview of our contributors, visit our Medical Team & Reviewers page.

Our Sources and Evidence Standards

We use reputable and verifiable medical sources when researching health and medication information.

Depending on the topic, our research may include authoritative health organisations, medicine regulators, recognised clinical guidance, peer-reviewed medical literature and official medicine information.

Sources we may use include:

We may also consult established patient-education resources such as Mayo Clinic and WebMD for additional context or explanations intended for general readers.

Where possible, authoritative regulatory, clinical or primary medical sources are preferred for important medical claims.

Secondary patient-education resources should not replace more authoritative evidence where primary or official information is available.

We do not intentionally rely on unsupported marketing claims, anonymous opinions or unverified sources as evidence for medical information.

A reference should support the specific statement being made rather than being included simply to make a page appear authoritative.

How We Select Sources

The most appropriate source depends on the information being discussed.

For example:

Medicine safety or regulatory information may require information from a relevant medicine regulator or official prescribing resource.

Clinical recommendations may require recognised clinical guidelines or professional healthcare guidance.

Scientific or treatment evidence may require peer-reviewed medical literature.

Public-health information may be supported by recognised government or international health organisations.

Product-specific information may also require official product, manufacturer or prescribing information where appropriate.

We aim to distinguish between established information, general educational guidance and claims where evidence may be limited or uncertain.

Our Content Creation Process

The exact process can vary depending on the subject, but selected medicine and health content may follow the steps below.

1. Topic Research

The writer reviews relevant and appropriate medical sources for the subject.

Research may consider:

Active ingredients
General medical uses
Important warnings
Contraindications
Common or significant side effects
Drug interactions
Administration information
Other clinically relevant information

2. Content Writing

Information is written in language intended to be understandable to a general reader while preserving important medical context.

Our content should avoid unnecessarily technical language where a clearer explanation is possible.

3. Editorial Review

Content may be reviewed for:

Accuracy
Clarity
Structure
Readability
Internal consistency
Unsupported claims
Appropriate sourcing
Medical terminology
Misleading or excessively absolute language

4. Medical Review Where Appropriate

Selected medicine or health content may receive additional review from an identified medical reviewer.

Medical review is particularly relevant where content contains significant clinical information such as:

Medicine indications
Important warnings
Contraindications
Drug interactions
Side effects
Dosage or administration information
Treatment-related medical information

5. Publication

Where applicable, content may identify its author, medical reviewer, publication date or update information.

6. Ongoing Review and Correction

Published content may be reviewed or updated when important information changes or when a material error is identified.

What Does “Medically Reviewed” Mean?

When a GoodRxTab page states that it has been medically reviewed, the review relates to the medical information presented on that particular page at the time of review.

The medical reviewer may consider whether:

Important medical information is accurately represented
Relevant warnings or precautions are included
Medicine terminology is appropriate
Claims are supported by suitable evidence
Information could be misleading
Important medical context is missing
The content improperly suggests personalised medical advice

Medical review does not mean that every statement on GoodRxTab has been independently medically reviewed.

Only content specifically displaying medical-review attribution should be treated as medically reviewed.

What Medical Review Does Not Mean

A medical reviewer associated with GoodRxTab content has not necessarily:

Examined the reader
Reviewed the reader’s medical history
Diagnosed the reader
Prescribed medicine to the reader
Selected a treatment for the reader
Approved an individual GoodRxTab order
Reviewed an individual customer’s prescription

Reading medically reviewed content does not create a doctor-patient relationship.

Medical review applies to the website content, not to an individual visitor’s treatment.

Not Every GoodRxTab Page Requires Medical Review

GoodRxTab contains different types of pages.

Pages primarily concerning:

Shipping
Refunds
Privacy
Website terms
Customer support
Ordering procedures
General business information

may receive editorial review without medical review.

Pages containing substantial medicine or clinical information may receive medical review where appropriate.

We aim to identify medical review clearly rather than suggesting that every page has undergone the same process.

Medicine Product Information

GoodRxTab product pages may contain information such as:

Product name
Active ingredient
Strength
Manufacturer
Dosage form
General uses
Administration information
Precautions
Contraindications
Possible side effects
Drug interactions
Storage information
Prescription requirements

This information is intended for general educational purposes and to help visitors understand the product they are reviewing.

A medicine product page does not constitute a prescription or confirmation that the medicine is appropriate for a particular individual.

For prescription requirements, please review our Medicine & Prescription Policy.

Dosage and Administration Information

Where dosage or administration information appears on GoodRxTab, it is intended as general information.

It should not automatically be interpreted as the correct dose for an individual reader.

Appropriate dosage may depend on factors including:

Medical condition
Age
Medical history
Other medicines
Existing health conditions
Treatment response
Prescriber instructions

Readers should follow the instructions provided by an appropriately qualified healthcare professional.

Side Effects and Safety Information

GoodRxTab may provide information about commonly reported, clinically important or serious medicine side effects.

A webpage cannot necessarily describe every possible reaction that may occur.

Readers who experience serious, severe or unexpected symptoms should seek appropriate medical assistance rather than relying on website content or ordinary customer support.

Drug Interaction Information

Interaction information published on GoodRxTab is general educational information.

It may not account for every possible interaction involving:

Prescription medicines
Over-the-counter medicines
Supplements
Alcohol
Foods
Existing health conditions
Individual patient factors

Questions concerning individual medicine combinations should be discussed with an appropriately qualified healthcare professional.

Generic and Alternative Medicines

Medicines containing the same stated active ingredient are not automatically identical in every respect.

Products may differ in:

Manufacturer
Strength
Dosage form
Inactive ingredients
Packaging
Pack size
Product presentation
Regulatory status

GoodRxTab should not instruct an individual to switch from a prescribed medicine to another product solely because the active ingredient appears similar.

Where a medically significant substitution is being considered, professional healthcare advice should be obtained.

Manufacturer Information

Where manufacturer information is displayed, GoodRxTab aims to identify the manufacturer associated with the relevant product accurately.

A manufacturer appearing on GoodRxTab does not automatically mean that:

The manufacturer wrote the GoodRxTab content
The manufacturer medically reviewed the content
GoodRxTab is an official manufacturer website
GoodRxTab has a direct partnership with that manufacturer
The manufacturer endorses or sponsors GoodRxTab

Manufacturer information and independent editorial information should remain clearly distinguishable.

For additional information, visit our Manufacturers and Medicine Sourcing & Quality Information pages.

Editorial Independence

GoodRxTab aims to keep medical and educational information separate from unsupported promotional claims.

The commercial availability of a product should not determine how its medical benefits, risks or limitations are described.

Our medicine content should not intentionally:

Hide important safety information
Minimise relevant warnings
Guarantee a cure
Guarantee effectiveness
Claim that a medicine has no side effects
Present a medicine as suitable for everyone
Encourage readers to ignore professional medical advice
Encourage inappropriate self-medication
Make unsupported superiority claims

Medical accuracy should take priority over promotional language.

Health and Treatment Claims

GoodRxTab aims to avoid unsupported statements such as:

“Guaranteed cure”

“100% effective”

“Completely safe”

“No side effects”

“Works for everyone”

“Better than every other treatment”

Health claims should reflect the quality and limitations of the available evidence.

Where evidence is limited, uncertain or conflicting, content should not present the issue as medically certain.

Product Availability Does Not Determine Medical Conclusions

The fact that a product is available or represented in the GoodRxTab catalogue does not mean that our educational content should recommend that product.

Editorial information and product availability serve different purposes.

A medicine being listed does not mean that it is suitable for every visitor.

Updating Health and Medicine Content

Medical knowledge, medicine information and regulatory requirements can change.

GoodRxTab may review or update content when:

Important medicine safety information changes
New clinically relevant evidence becomes available
Regulatory information changes
Product information changes
Existing references become materially outdated
A factual error is identified
Additional medical context is needed
A reader or healthcare professional identifies a credible concern

The timing of updates may depend on the significance of the information involved.

Priority for Medical Updates

Content involving significant safety information may require greater review priority.

Examples include information relating to:

Prescription medicines
Serious warnings
Contraindications
Drug interactions
Pregnancy or breastfeeding
Significant adverse effects
Restricted medicines
Important treatment-safety information

GoodRxTab does not claim that every page is reviewed on an identical fixed schedule.

Corrections Policy

Accuracy is especially important for health information.

If we identify a material factual error, we aim to review and correct the information within a reasonable period.

Corrections may include:

Fixing incorrect medicine information
Correcting active ingredients or strengths
Correcting manufacturer information
Updating outdated medical references
Clarifying misleading wording
Removing unsupported claims
Adding important missing context
Correcting factual health information

Minor spelling, formatting or grammatical corrections may be made without a separate correction notice.

Where an update materially changes the medical meaning of a page, the page may receive additional editorial or medical review.

Reporting an Error

Readers, healthcare professionals, manufacturers and other interested parties may notify GoodRxTab if they believe information published on the website contains a factual error.

Please provide, where possible:

The page URL
The statement or information in question
An explanation of the concern
A supporting reference where available

You can submit a correction request through our Contact Us page.

Submitting a correction request does not automatically mean that the content will be changed. The concern will first be reviewed.

Author and Reviewer Transparency

Where a named author or medical reviewer is shown, GoodRxTab aims to provide an associated profile explaining that person’s role.

Professional information should be presented accurately.

GoodRxTab should not exaggerate or invent:

Qualifications
Professional registrations
Specialist credentials
Affiliations
Employment positions
Experience
Professional awards or memberships

Where professional credentials are displayed, they should be capable of appropriate verification.

Visit our Medical Team & Reviewers page to learn more.

Conflicts of Interest

Medical and editorial content should not be influenced in a way that hides material commercial interests.

Where an author or reviewer has a material relationship that could reasonably affect interpretation of the content, appropriate disclosure should be considered.

Medical-review attribution should never be used merely as a promotional endorsement of a medicine, product or manufacturer.

Customer Reviews and User-Generated Content

Customer reviews, testimonials and other user-generated content are different from GoodRxTab’s editorial medical information.

An individual customer’s experience:

Does not establish that another person will have the same result
Does not replace scientific or clinical evidence
Does not constitute professional medical advice
Does not establish that a medicine is safe for everyone

GoodRxTab may moderate user-generated content where appropriate for relevance, privacy, abuse prevention or other legitimate reasons.

A “Verified Purchase” label should only be used where a review can genuinely be connected with an eligible purchase.

No Doctor-Patient Relationship

GoodRxTab’s articles, product pages and medically reviewed content provide general information.

Reading or interacting with this content does not create a doctor-patient relationship with GoodRxTab, an author or a medical reviewer.

Readers requiring personalised diagnosis, prescribing or treatment should consult an appropriately qualified healthcare professional.

Medical Emergencies

GoodRxTab content and customer support are not emergency medical services.

If you believe you are experiencing a medical emergency, severe medicine reaction or another urgent health problem, seek appropriate local medical assistance immediately.

Do not delay urgent care while waiting for a response from GoodRxTab.

Medical Review and Customer Orders Are Separate

The editorial and medical-review process is separate from the processing of individual orders.

A medical reviewer identified on a GoodRxTab article or product page should not automatically be interpreted as:

Reviewing a customer’s prescription
Approving an individual order
Selecting a customer’s medicine
Determining an individual dosage
Providing personalised treatment advice

Medical-review attribution applies to published content.

Our Commitment

GoodRxTab aims to continuously improve the quality, clarity and transparency of its medicine and health information.

Our editorial approach focuses on:

Reliable medical research
Appropriate source selection
Identifiable authorship
Medical review where relevant
Clear distinction between information and medical advice
Transparent manufacturer information
Responsible treatment of health claims
Correction of material errors
Updating important information when needed

For additional information about our content contributors, visit our Medical Team & Reviewers.

For important limitations concerning medicine and health information, please read our Medical Disclaimer.

Contact Us About Our Content

If you have a question, correction request or concern about content published on GoodRxTab, please Contact Us.

When reporting a content issue, including the relevant page URL and supporting source will help us review the matter more efficiently.

Content Information & Editorial, Medical Review Policy